You are here

Business

Business section

Qantas to pay $66m fine after 'ghost flights' scandal

By - May 06,2024 - Last updated at May 06,2024

Qantas Airlines aircraft taking off (AFP file photo)

SYDNEY — Australian airline Qantas agreed to pay a $66 million fine on Monday after a bruising "ghost flights" scandal, following accusations it kept selling seats on long-cancelled trips.

The country's competition watchdog said Qantas "admitted that it misled consumers" by advertising seats on tens of thousands of flights — despite those flights being cancelled. 

Qantas will also fork out $13 million in compensation to 86,000 travellers impacted by the cancellations and botched rescheduling. 

"Qantas' conduct was egregious and unacceptable," said Australian Competition and Consumer Commission chairperson Gina Cass-Gottlieb. 

"Many consumers will have made holiday, business and travel plans after booking on a phantom flight that had been cancelled." 

Qantas said that, in some cases, customers were booked on flights that had been cancelled "two or more" days prior. 

Qantas chief executive Vanessa Hudson said the airline "let down customers and fell short of our own standards".  "We know many of our customers were affected by our failure to provide cancellation notifications in a timely manner and we are sincerely sorry," she said in a statement.

The US$66 million (Aus$100 million) fine is subject to court approval. 

Long-dubbed the "Spirit of Australia", 103-year-old national carrier Qantas has been on a mission to repair its reputation. It has faced a consumer backlash stirred up by soaring ticket prices, claims of sloppy service and the sacking of 1,700 ground staff during the COVID-19 pandemic. 

Qantas has previously defended selling seats on cancelled flights. 

It argued that rather than buying tickets for specific seats, customers buy a "bundle of rights" and a promise the airline will "do its best to get consumers where they want to be on time". 

Qantas posted an annual profit of $1.1 billion last year, capping a major financial rebound after the travel turbulence of the Covid years. 

Veteran chief executive Alan Joyce announced his early retirement amid a barrage of criticism in September last year.

Societe Generale shares slump as profit drops

By - May 04,2024 - Last updated at May 04,2024

PARIS — Shares in Societe Generale fell on Friday after the French banking giant posted sinking profits and downplayed the impact of an unauthorised trading "incident" in Hong Kong last year.

Societe Generale's stock price initially jumped almost 6 per cent to 27.30 euros ($29.28) in initial trades after the group released its first-quarter earnings, which fell but were slightly better than forecast.

But shares retreated halfway into the session in Paris, falling almost 6 per cent after Chief Executive Slawomir Krupa held a conference call with financial analysts.

The call raised doubts over some financial objectives and gave the impression of a management team "on the defensive", an analyst told AFP on condition of anonymity.

Profit after tax sank by 21.7 per cent to 680 million euros compared with the same period last year, the group said, while revenues fell 0.4 per cent to 6.6 billion euros.

The bank's earnings were slightly better than forecast by analysts surveyed by financial data firm FactSet and Bloomberg.

"Our operating performance improved," Krupa said in the earnings statement, citing the "strong contribution" from Societe Generale's investment banking business.

The global banking and investor solutions arm posted a net profit of 690 million euros, a 26.4 per cent jump from a year ago, though its revenues fell 5.1 per cent to 2.6 billion euros.

Net profit at its French retail and private banking and insurance activities reached 27 million euros in the first quarter, a fourfold drop from the same period last year.

Krupa was also asked about the trading incident, which was reported by Bloomberg and then confirmed by the bank earlier this week.

The event "had no impact either on the group or on the group's clients", Krupa said in a press conference.

"It was properly detected by our [risk] control system, which shows its effectiveness," he said, adding that it led the bank to "take immediate measures".

Two traders based in Hong Kong took positions on the Indian market that they were not authorised to take and were belatedly detected by Societe Generale.

While the bank did not lose money in the transactions, it could have cost hundreds of millions of dollars if there had been an intense market downturn, Bloomberg said.

The incident rekindled memories of rogue trader Jerome Kerviel, whose deals cost the bank 4.9 billion euros in 2008 after they turned sour.

EU pledges $1b for Lebanon, urges curbs against illegal migration

By - May 04,2024 - Last updated at May 04,2024

Lebanon's Parliament Speaker Nabih Berri meets with European Commission President Ursula von der Leyen and Cypriot President Nikos Christodoulides in Beirut on Thursday (AFP photo)

BEIRUT — EU chief Ursula von der Leyen recently announced $1 billion in aid to Lebanon to help tackle illegal migration, as rights groups warned against forced returns to Syria.

The European Union has already agreed deals with Egypt, Tunisia, Mauritania and others aimed at helping stem flows of irregular migrants.

"I can announce a financial package of $1 billion for Lebanon that would be available from this year until 2027," the European Commission chief said, adding that "we want to contribute to Lebanon's socio-economic stability".

She said the aid was designed to strengthen basic services such as education and health amid a severe economic crisis.

Europe will also support Lebanon's army, with the aid "mainly focused on providing equipment and training for border management".

The EU Commission's spokesman said in Brussels the aid will be disbursed "in grants", with 736 million euros earmarked to support Lebanon "in response to the Syrian crisis".

He said "264 million euros will be for bilateral cooperation", notably to support the security services, including with border management.

Von der Leyen said the EU was committed to maintaining "legal pathways open to Europe" and resettling refugees, but "at the same time, we count on your good cooperation to prevent illegal migration and combat migrant smuggling".

Lebanon's economy collapsed in late 2019, turning it into a launchpad for migrants, with Lebanese joining Syrians and Palestinian refugees making perilous Europe-bound voyages.

Lebanon says it currently hosts around two million people from neighbouring Syria — the world's highest number of refugees per capita — with almost 785,000 registered with the United Nations.

"We understand the challenges that Lebanon faces with hosting Syrian refugees and other displaced persons," said von der Leyen, adding the EU had supported Lebanon with 2.6 billion euros to host them.

The Syria war erupted in 2011 after the government repressed peaceful pro-democracy protests and has killed more than half-a-million people and displaced around half of the pre-war population.

Eight rights groups including Amnesty International and Human Rights Watch warned before von der Leyen's Beirut visit that Syria was not safe for returns.

EU assistance "geared to enabling or incentivising returns to Syria risks resulting in forced returns of refugees", a statement said.

EU aid bolstering Lebanese security agencies so they can curb migration to Europe "could result in Syrians resorting to even longer and more dangerous routes", they added.

Lebanon has also faced nearly seven months of border clashes between its powerful, Iran-backed Shiite movement Hizbollah and Israel that flared after the Hamas-Israel war began in October.

 

People smuggling 

 

Lebanon remains essentially leaderless, without a president and headed by a caretaker government with limited powers amid deadlock between entrenched political barons.

Von der Leyen was accompanied by Cyprus President Nikos Christodoulides.

Cyprus, the EU's easternmost member, is less than 200 kilometres from Lebanon and Syria, and wants to curb migrant boat departures from Lebanon towards its shores.

Nicosia says the Israel-Hamas war has weakened Beirut's efforts to monitor its territorial waters.

"I am very confident that this package announced today will enhance the capacity of Lebanese authority to handle various challenges including controlling land and maritime borders, ensuring the safety of its citizens, fight against people smuggling and continue their fight against terrorism," Christodoulides said.

Some Lebanese politicians have blamed Syrians for their country's worsening troubles, and pressure often mounts ahead of an annual conference on Syria in Brussels, with ministers meeting this year on May 27.

Lebanese Prime Minister Najib Mikati said: "We reiterate our request to the European Union... to help displaced people in their own countries to encourage them to return voluntarily and thus guarantee them a decent life in their country of origin.

"If we insist on this issue, it is to warn against Lebanon becoming a transit country from Syria to Europe, and the problems at the Cypriot border are just one example of what could happen if this issue is not radically resolved."

China's new aircraft carrier conducts first sea trials

By - May 02,2024 - Last updated at May 02,2024

This picture taken during a media tour organised by the Chinese People’s Liberation Army Navy (PLAN) to mark its 75th founding anniversary, shows a man taking pictures of a model of the Chinese Navy Liaoning aircraft carrier at the PLA Naval Museum in Qingdao, China’s Shandong province on April 23, 2024 (AFP file photo)

BEIJING — China's Fujian aircraft carrier took to the water for maiden sea trials on Wednesday, state media said, a key next step in a vast naval build-up by Beijing as it carves out a more assertive role for itself in the Pacific and beyond.

The Fujian is China's third aircraft carrier after the Liaoning and the Shandong vessels and is the Chinese navy's largest-ever ship.

It departed from eastern Shanghai's Jiangnan Shipyard at around 8:00 am, state news agency Xinhua said.

The trials will "primarily test the reliability and stability of the aircraft carrier's propulsion and electrical systems", it added. 

China has stepped up a massive expansion of its naval forces in recent years, as it seeks to expand its reach in the Pacific and challenge a US-led alliance system.

Tensions have notably flared in the disputed South China Sea, which Beijing claims almost in its entirety, and near the self-ruled island of Taiwan, where it has deployed the Shandong aircraft carrier.

A January report by the Congressional Research Service, citing the Pentagon, described it as the largest navy in the world and said it projected it to grow to 435 ships by 2030.

The build-up is aimed at "addressing the situation with Taiwan militarily, if need be" as well as "achieving a greater degree of control or domination over China's near-seas region, particularly the South China Sea", the report said.

China wants its navy to be able to deter "US intervention in a conflict in China's near-seas region over Taiwan or some other issue, or failing that, delay the arrival or reduce the effectiveness of intervening US forces," it added.

Analysts at Washington-based think tank CSIS have said the Fujian is expected to feature more advanced take-off systems, allowing the Chinese air force to deploy jets carrying larger payloads and more fuel.

"The vessel is slated to become the largest surface combatant in the Chinese People's Liberation Army Navy and significantly upgrade China's naval capabilities," they wrote.

Microsoft CEO pledges $1.7b AI, cloud investment in Indonesia

By - May 01,2024 - Last updated at May 01,2024

A woman walks next to a logo of Microsoft during an event named Microsoft Build AI Day in Jakarta on Tuesday (AFP photo)

JAKARTA — Microsoft's chief executive officer pledged a $1.7 billion investment in artificial intelligence and cloud computing to help develop Indonesia's AI infrastructure after a meeting with the archipelago's president on Tuesday. 

Indonesia is Southeast Asia's biggest economy and has a population of around 280 million across its sprawling archipelago, with a growing demand for data centres and AI tech in the region. 

Satya Nadella held talks with President Joko Widodo, popularly known as Jokowi, at Jakarta's presidential palace before delivering a keynote speech about AI in the Indonesian capital. 

"The thing I am really excited to announce today is the expanded announcement of data centre investment, so $1.7 billion to bring the latest and greatest AI infrastructure to Indonesia," Nadella told a crowd, adding data centres would be built in Indonesia soon. 

"We are going to lead this wave in terms of the next generation of AI infrastructure that's needed," he said. 

"Our mission ultimately is to empower every person and every organisation in Indonesia to take advantage of this next big AI wave." 

He said the tech giant would provide AI training for hundreds of thousands of Indonesians. 

"I'm very pleased to announce that we at Microsoft are going to train 2.5 million people by 2025 across the ASEAN region. In fact 840,000 right here in Indonesia alone," he said. 

Microsoft said in a statement the investment would be over four years. Dharma Simorangkir, Microsoft Indonesia's president director, said it "sets a new milestone for Indonesia's digital landscape". 

Regional tour 

Nadella earlier told Jokowi the tech giant's pledge was the "single biggest investment value" in the 29-year history of its business in Indonesia, Minister of Communication and Informatics Budi Arie Setiadi said in a statement. A Microsoft statement later confirmed it was the company's biggest investment in the country. "The investment announced today will enable Microsoft to meet the growing demand for cloud computing services in Indonesia," it said. 

Research by global consulting firm Kearney showed AI was poised to contribute $1 trillion to Southeast Asia's GDP by 2030, with Indonesia predicted to see more than a third of that, the statement said. 

Budi told reporters Jakarta was lobbying Microsoft to open a research and development centre in Indonesia, including in the planned new capital Nusantara that is due to open from August. 

"We offered several places: Bali, IKN [Nusantara]," he said. 

Microsoft has been hugely rewarded by investors since it aggressively pushed into rolling out generative AI, starting with its $13 billion partnership with OpenAI, the creator of ChatGPT, in 2023. 

Nadella said last week sales in the January-to- March period rose by 17 per cent from a year earlier to $61.9 billion, with net profit up 20 per cent to $21.9 billion. 

The embrace of AI has boosted sales of Microsoft's key cloud services such as Azure, which have become the core of its business under Nadella's leadership. 

Nadella's visit comes just weeks after Apple CEO Tim Cook met Jokowi and President-elect Prabowo Subianto as the tech giant explores ways to diversify supply chains away from China. 

Cook said Apple was looking at potentially investing in manufacturing in Indonesia. 

Nadella is travelling on to Thailand and then Malaysia this week on a regional tour to promote Microsoft's AI tech. 

RJ holds virtual annual general meeting, issues financial results of 2023

RJ CEO says 3.6m passengers recorded in 2023

By - Apr 30,2024 - Last updated at Apr 30,2024

Royal Jordanian achieved net profits of JD10.8 million during the first nine months of 2023 (Photo Courtesy of Royal Jordanian)

AMMAN — Royal Jordanian (RJ) held its ordinary annual general meeting virtually on Monday, with the top management saying the national carrier is pursuing a strategy that supports national efforts aimed at promoting Jordan as a tourist destination. 

The meeting was chaired by RJ’s Board of Directors Chairman Said Darwazeh and was attended by vice chairman, CEO Samer Majali, RJ board members, companies’ general controller deputy, representatives of the Government Investments Management Company, RJ accounts auditor Ernst and Young and other shareholders and RJ employees. 

Darwazeh said RJ has proceeded with the largest investment decision in its history in order to modernise and expand its fleet of narrow- and wide-bodied aircraft, which will number 41 by the end of 2028, according to RJ statement. 

He added that RJ is bound to reap the fruits of this investment, including improved services and the introduction of a new generation, fuel-efficient aircraft, while reducing operating costs and maximising passenger satisfaction. 

"The modernisation plan includes the introduction of modern E2 regional jets, Airbus A320neo and Boeing 787-9 aircraft. As for the route network, the company intends to reach 60 international destinations, in 2023, RJ started operating new services to Bahrain, Algiers, Brussels, Stockholm and Düsseldorf." 

Majali said that in 2023, RJ sought to achieve operational and financial growth, develop the company and improve its performance indicators, as the financial results showed an increase in operating revenues by 20 per cent, reaching JD733.3 million, compared with JD612.8 million in 2022. 

"Royal Jordanian fleet transported 3.6 million passengers, compared with 3 million passengers in 2022, which led to an increase in the seat load factor to 77.9 per cent," Majali said. 

Royal Jordanian achieved net profits of JD10.8 million during the first nine months of 2023, compared to a loss of JD71.6 million for the same period in 2022, with expectations at the time that this profit would grow by the end of 2023, the statement said. 

"However, the results of the fourth quarter of 2023 were greatly affected by the war on Gaza, which led to a decrease in the travel demand to Jordan and consequently a decrease in the company’s revenues in this quarter by about JD40 million than expected, resulting in a net loss in 2023 amounting to JD8.7 million compared with a net loss of JD78.9 million in 2022, thanks to the company’s efforts to reduce costs and control expenses to maintain the positive results and record performance that have been achieved," according to the statement. 

Majali pointed out that RJ completed the capital restructuring procedures during the fourth quarter of 2023, in line with the requirements of the Companies Law, by amortising JD201 million from the balance of accumulated losses and amortising the value of the mandatory reserve, and increasing the company’s capital by JD240 million (JD170 million by coming to own shares of the Jordan Airports Company, and JD70 million payments on the capital account). 

Majali said that RJ is currently pursuing a strategy that supports national efforts aimed at promoting Jordan as a tourist destination. An important driver and enabler of RJ’s development is the Economic Modernisation Vision, which was launched by His Majesty King Abdullah, among whose objectives is “Destination Jordan” that heavily hinges on the tourism industry and holds significant potential since Jordan is known for the diversity of its religious, historical and ecological sites, as well as for its medical tourism. 

Weak yen pressures Bank of Japan rate decision

By - Apr 28,2024 - Last updated at Apr 28,2024

TOKYO — The Bank of Japan (BoJ) was widely expected to keep its ultra-low interest rates unchanged recently but analysts say the tumbling yen is putting pressure on officials to act.

With the currency at three-decade lows against the dollar, speculation has grown that authorities could intervene in forex markets to provide support for the first time since 2022.

A weaker yen pushes up the price of imported goods, so the BoJ could lift its inflation forecasts and potentially move away from its ultra-loose policies more quickly, according to analysts.

On Friday morning, the dollar bought 155.60 yen, having touched 155.75 the previous day — its highest since 1990.

If the falling yen creates "an impact too big to be ignored, it means that in some cases a change in monetary policy will become possible", BoJ Governor Kazuo Ueda said last week.

Finance Minister Shunichi Suzuki warned Friday the government was "concerned" about the negative aspects of the weak yen, repeating that authorities will take "all possible measures" if necessary, Japanese media said.

The central bank ditched its negative interest rate policy in March as it announced its first hike in 17 years, giving a brief lift to the yen.

But officials also suggested there were no more increases on the immediate horizon, tempering the yen's gains.

The currency is among other global units that have fallen against the dollar as a series of above-forecast US inflation data dim hopes for Federal Reserve (Fed) rate cuts.

This leaves a big differential between the policies of the central banks as the Fed holds rates at two-decade highs while the BoJ continues with its extreme easing.

So even if the BoJ holds steady, any tweaks to its easing programme and the tone of comments from Ueda will be scrutinised for hints on future moves.

Ueda might want to take a long-term view, but "he may not be able to avoid the forex factor", said Hideo Kumano, chief economist of Dai-ichi Life Research Institute.

"Amidst the ongoing yen depreciation against the US dollar, the pressure intensifies on Japanese policymakers to translate their verbal assurances into concrete measures," said Luca Santos, currency analyst ACY Securities.

The BoJ has spent vast amounts on bonds and other assets to pump liquidity into the Japanese economy, targeting inflation of two per cent that policymakers hoped would fuel growth.

In March, inflation stood at 2.6 per cent.

Jiji Press cited sources Friday as saying BoJ policymakers would discuss ways to reduce the bank's purchases of Japanese government bonds.

The institution currently holds 592 trillion yen ($3.8 trillion) in JGBs, an amount equivalent to the size of the country's gross domestic product in 2023.

Arab Bank Group profits grow by 17% to $252.8m in Q1 2024

By - Apr 28,2024 - Last updated at Apr 28,2024

Arab Bank Group reports solid results for the first quarter of 2024, with 17 per cent increase in net income (Courtesy of Arab Bank)

AMMAN — Arab Bank Group reported solid results for the first quarter of 2024, with 17 per cent increase in net income after tax reaching $252.8 million as compared with $216.3 million for the same period last year. 

The Group maintained its strong capital base with a total equity of $11.3 billion.

At constant currency the Group’s loans grew by 7 per cent to reach $37.1 billion, and deposits grew by 6 per cent to reach $49.8 billion.

Chairman of the Board of Directors Sabih Masri stated that Arab Bank’s first quarter 2024 performance was strong despite the challenging environment for banks globally and regionally, according to a statement by the Arab Bank.  

He also added that the results reflect the bank’s resilience and ability to deliver sustainable growth from multiple markets mainly from the GCC region. 

Masri expressed his confidence in the bank’s ability to continue to grow based on its sound strategy, while maintaining the strength of its balance sheet.

Chief Executive Officer Randa Sadik stated that Arab Bank delivered robust results during the first quarter 2024, where the bank’s net operating profit grew by 10 per cent driven by increase in core banking income across various sectors and markets, with a clear focus on enhancing non-interest income contribution and revenue diversification.

Sadik added that the Group’s liquidity and asset quality remain solid where loan-to-deposit ratio stood at 74.5 per cent and credit provisions held against non-performing loans continue to exceed 100 per cent. 

Arab Bank Group maintains a strong capital base that is predominantly composed of common equity with a capital adequacy ratio of 17.8 per cent.

Sadik emphasised on the bank’s commitment towards innovation and digital transformation, highlighting the bank’s ongoing investment in technology and its strategic focus on customer-centric innovations offering seamless banking experiences to customers across various sectors. 

Thyssenkrupp sells stake in steel unit to Czech billionaire

By - Apr 28,2024 - Last updated at Apr 28,2024

Thyssenkrupp headquarters in Essen, western Germany (AFP file photo)

FRANKFURT, Germany — Thyssenkrupp said recenetly it had agreed to sell a stake in its steel business to a group owned by Czech billionaire Daniel Kretinsky, as the German conglomerate seeks to overhaul the long-troubled unit.

Kretinsky's EP Corporate Group (EPCG) will initially acquire 20 per cent of Thyssenkrupp Steel Europe, in a deal expected to close in the current financial year, the companies said in a statement.

Talks are ongoing for EPCG to take a further 30 per cent stake at a later point with the aim of eventually reaching a 50-50 joint venture.

No financial details were disclosed.

Thyssenkrupp has long sought a solution for its underperforming steel unit, which has been hammered in recent years by cheap competition from Asia and high energy prices, while facing costly investments as part of an industry-wide shift towards greener production processes.

"Together, we want to create a high-performance, profitable and future-oriented steel company that reduces the costs of decarbonisation to a more competitive level and thus accelerates the green transformation of the steel industry," said Thyssenkrupp CEO Miguel Lopez.

Kretinsky said he was convinced that "this joint venture concept will establish a more resilient position for Thyssenkrupp Steel", which he described as "one of the traditional pillars of the German economy".

Shares in Thyssenkrupp soared by more than 10 per cent on news of the deal in early morning trading in Frankfurt.

Thyssenkrupp said earlier this month it would cut jobs and reduce production at its key steel plant in Duisburg because of the difficult market environment.

The exact number of job losses had not yet been decided, it added. Thyssenkrupp Steel employs about 27,000 people overall, around 13,000 of them at the Duisburg site in western Germany.

Steel production at the plant would fall from 11.5 million tonnes a year to 9-9.5 million tonnes, it said.

Thyssenkrupp added that it planned to step up efforts to produce steel with lower carbon emissions in line with tighter environmental restrictions at Duisburg. Last year it received approval for 1.45 billion euros ($1.55 billion) in state aid for the shift to cleaner steel.

Mideast tensions threaten global progress on inflation — World Bank

By - Apr 26,2024 - Last updated at Apr 26,2024

The World Bank building (AFP photo)

WASHINGTON — The ongoing tensions in the Middle East threaten to halt — or even reverse — some of the recent progress made in tackling global inflation, the World Bank said on Thursday. 

Israel's ongoing military campaign in Gaza has caused tensions to rise across the region and pushed up oil prices. 

"Heightened tensions in the Middle East have been exerting upward pressure on prices for key commodities, notably oil and gold," the World Bank announced in its outlook for global commodity markets. 

"Disinflationary tailwinds from moderating commodity prices appear essentially over," it added. 

A worst-case scenario shock to oil prices meanwhile could raise global inflation. 

Israel's retaliatory military offensive has killed at least 34,262 people in Gaza, mostly women and children, according to the Hamas-run territory's health ministry. 

Disinflation 'hit a wall' 

"A key force for disinflation — falling commodity prices — has essentially hit a wall," World Bank Chief Economist Indermit Gill said in a statement. 

"That means interest rates could remain higher than currently expected this year and next," he continued. 

"The world is at a vulnerable moment: A major energy shock could undermine much of the progress in reducing inflation over the past two years," he added. 

The World Bank estimated that a "moderate conflict-related supply disruption" could raise the average cost of a barrel of Brent crude oil to $92 per barrel, while a "severe disruption" could push it above $100. 

That worst-case scenario would have the impact of raising global inflation by nearly 1 percentage point this year, the World Bank said. 

As well as delaying interest rate cuts, it could also cause an increase to food insecurity, which had already "worsened markedly last year reflecting armed conflicts and elevated food prices", the Bank added. 

Pages

Pages



Newsletter

Get top stories and blog posts emailed to you each day.

PDF