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AMMAN — The Ministry of Digital Economy and Entrepreneurship made marked strides in Jordan’s digital transformation in 2025, fast-tracking key strategic programmes and expanding automated government services to raise institutional efficiency, improve service delivery and strengthen national competitiveness.
According to the ministry’s annual report, 80 per cent of government services,1,920 in total, have now been digitised.
Key launches included the electronic passport, airport e-gates, the unified national government services registry, the tax e-invoicing system and an open data platform hosting more than 3,800 datasets.
The ministry also rolled out the unified “Ajyal” education platform, alongside specialised digital services such as the military service document on the “Sanad” application, academic verification services and the military service platform for conscripts.
In the health sector, the Digital Health Centre was launched, with telemedicine services introduced in five peripheral hospitals during the first phase.
The national vaccination platform and birth and death notification system were upgraded, while digital IDs were activated for foreigners and refugees, bringing the total number of activated digital identities to two million, the ministry said.
On artificial intelligence and data, 9,000 public sector employees had received training in AI applications by December 2025. The “Siraj” educational platform was expanded to serve 202,262 students and teachers, logging 1,068,946 conversations by year’s end.
The report said that 20 projects under the Jordanian Artificial Intelligence Strategy had reached completion or advanced implementation (14 completed and six ongoing), while 28 projects were under execution in 2025. A twinning project to support digital transformation in personal data protection and AI was also launched in cooperation with the European Union.
On personal data protection, the relevant law and security regulations were issued, alongside the establishment of a registry for data protection officers, processors and controllers.
Accreditation standards for controllers were approved, privacy and impact-assessment guidelines published, and operational procedures for the specialised unit endorsed.
The ministry also launched the Jordanian Digital Inclusion Policy and is preparing the Immersive Technologies Strategy and the National Innovation Strategy.
In entrepreneurship, more than 100 startups were incubated and 100 companies received business development services, supported by funding packages exceeding JD2 million. The “Qissatec” initiative empowered 176 female graduates.
Jordan posted gains across several international indicators, the report noted. The Kingdom advanced in the Government Technology Maturity Index from 31st place in 2023 to 21st in 2025. Its ranking in the E-Participation Index improved from 148th in 2020 to 70th in 2024, while its position in the E-Government Development Index rose from 117th to 89th.
In the Digital Competitiveness Index, Jordan climbed from 50th in 2024 to 44th in 2025. The Kingdom also ranked 65th globally in the 2025 Global Innovation Index, third regionally and 29th worldwide in the AI Adoption Index.
Under the Youth, Technology and Jobs programme, the number of trainees reached 10,590 by the end of 2025 through the Digital Skills Empowerment Initiative. Digital curricula for grades 7–12 and activity books for grades 1–6 were also introduced.
As part of the national fibre-optic network expansion, 3,388 government, health and education sites were connected, with maintenance and route-conversion works completed across dozens of locations.
The ministry received several awards, including Best Public Sector Success Story at the Mulhim Summit 2025 and first place among ministries in the National Integrity Index for 2024–2025.
On the “Sanad” application, a self-activation feature was launched to enable secure digital identity verification without visiting activation centres. An integrated e-payment system was also introduced, supporting multiple payment methods and direct bank-linked transactions to enable fully digital services.
